Support

Contact us

One inbox for everything: keys, plans, lookups that didn't work, privacy requests and misuse reports.

Email

support@propertiesapi.com

Help us help you

  • A lookup failed or looks wrong: send the Zillow link or address, the time of the request and the error code. Our policy is not to bill failed lookups once paid plans are available.
  • Billing (paid plans, when available): send the email on your account. Never send your full API key.
  • Privacy requests: say what you'd like us to do (a copy, a correction or deletion). See the Privacy Policy.
  • Misuse: tell us what you saw. See the Acceptable Use Policy.

Before you write

The docs and quickstart cover keys, errors and limits. Pricing questions: Zillow API pricing.

PropertiesAPI is an independent service and is not affiliated with Zillow. We can't help with your Zillow account or a Zillow listing; contact Zillow for those.

Zillow is a trademark of Zillow, Inc. PropertiesAPI is an independent service and is not affiliated with, endorsed by or sponsored by Zillow.